All orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping charges for your order will be calculated and displayed at checkout.
We do not offer local delivery.
We do not offer in-store pickup.
We offer tracked international delivery (3-5 days). The charges will be calculated and displayed at checkout. Please note that any import duty due on delivery will be the responsibility of the customer and you should check these charges before ordering.
International Customs & Import Charges
Any import duty and fees are the responsibility of the customer and you are advised to check before you buy to avoid unexpected fees. We are based in the UK and therefore as of 1st January 2021 no longer in the EU free market, so import duty will apply to EU orders. We apologise for any inconvenience.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. If you haven’t received your order within 14 days of receiving your shipping confirmation email, please contact us at firstname.lastname@example.org with your name and order number, and we will look into it for you.